Shipping costs
UK - £1.99
Rest of the world - £3.99
We aim to deliver your goods as fast as we could, however orders may take up to 1-2 weeks to be sent to you.
Shipping Policy
Our Shipping Policy was last updated on 02 / 02 / 2023
Thank you for visiting and shopping at Artexa.
The following terms and conditions constitute our Shipping Policy.
Shipment processing times
All orders are processed within 2-3 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Artexa ships to addresses internationally in the UK, and worldwide.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Artexa is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Damages
Artexa is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim or contact us through our website.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, you can contact us:
By visiting the contact page on our website
By sending us an email on [email protected]